Privacy Policy

Last updated: Jan 27, 2026

Annapurna (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the “App”).

By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Data

When you use the App, we may ask you to provide certain personally identifiable information, including but not limited to:

Name

Email address

Phone number

Address

1.2. Usage Data

We collect information automatically when you use the App, such as:

Device type and operating system

App version

Time and duration of App use

Pages or features accessed

1.3. Location Data

If you allow it, the App may collect location data to provide location-based features and services. You can enable or disable location services at any time through your device settings.

1.4. Data from Device Permissions

The App may request access to:

Camera

Photos and Media

Microphone

You can manage these permissions through your device settings.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App’s features and functionality.

Personalize your experience.

Respond to your inquiries and provide support.

Process transactions and send you updates.

Ensure security and prevent fraud.

Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following situations:

With Service Providers: To assist in delivering our services, such as hosting, analytics, or payment processing.

For Legal Reasons: To comply with legal obligations or respond to lawful requests.

Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets.

With Your Consent: For any other purpose disclosed to you when you provide the information.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children’s Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

7. Your Rights

Depending on your location, you may have the following rights:

Access your personal data.

Request correction or deletion of your data.

Object to or restrict processing.

Withdraw consent at any time.

To exercise your rights, contact us at acspl@annapurnaclimate.com

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:

Email: acspl@annapurnaclimate.com

Address: 907, Hossainpur, Madurdaha Co-Operative Housing Society,

E.K.T, Kolkata, West Bengal, 700107​

Contact : +91 98831 82711

By using the App, you acknowledge that you have read and understood this Privacy Policy.

Account & Data Deletion

You can request deletion of your account and personal data at any time through our official web form.

Request Account Deletion